As a value-added distributor, BOLL Engineering AG offers its partners free 2nd & 3rd level support.
To use this service, please log in to your
partner account
and open a ticket in the Technical Services. In urgent cases you can also contact us by phone.
For returns of defective devices you need a RMA (return material authorization) number.
Without a RMA number we cannot accept returns. You can also obtain an RMA number via the ticket system in the partner extranet.
If you are looking for technical information, please also use our
Knowledge Base
and
TechBlog.
You can also find sales-related information in our
Salesblog.
Should you discover an invalid link in the link list below, we would be very grateful for a short message to
[javascript protected email address]
.
Allgemeine Links
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Fortinet
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Fortinet Firmware Newsletter
Englisch
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The «Fortinet Firmware Email Newsletter» proactively informs subscribers about new Fortinet software
releases/patches as soon as they have been published. The service, which is free of charge for our customers,
is especially important for system engineers who are waiting for new releases or patches and do not want to check
their availability manually on a daily basis. Please use your company email address to register.
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Fortinet Vulnerabilities (PSIRT) Newsletter
English
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The «Fortinet Vulnerabilities Email Newsletter» proactively informs subscribers about new vulnerabilities.
System Engineers are automatically informed about new PSIRT notifications with this newsletter. This eliminates the
need to manually check the Fortinet PSIRT page. Please use your company email address to register.
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Support, Firmware (Enduser)
Englisch (Login erforderlich)
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Support, Firmware (Partner)
Englisch (Login erforderlich)
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Community / User Forum /
Knowledge Base
Englisch
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Fortinet Developer Network
Englisch
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Palo Alto Networks
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Support
Englisch (Login erforderlich)
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ASC Support
(Login erforderlich)
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Cloud Service Status
Englisch
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Security Advisories (PSIRT)
Englisch
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WatchGuard
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Support Center
Englisch (Login erforderlich)
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Firmware / Software
Englisch
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User Forum
Englisch (Login erforderlich)
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Cloud Service Status
Englisch
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Security Advisories (PSIRT)
Englisch
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Kaspersky
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Support, KnowledgeBase
Englisch
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OneSpan
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Customer Portal / Software
Englisch (Maintenance & Support Vertrag erforderlich)
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Product Lifecycle
Englisch
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SEPPmail
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Support
Deutsch, Englisch
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Menlo Security
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Support
Englisch (Login erforderlich)
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Proofpoint
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Documentation Essentials
Englisch (Login erforderlich)
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Support Enterprise
Englisch (Login erforderlich)
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Cryoserver
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Corero
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Support
Englisch (Login erforderlich)
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Kentix
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Autodoc - Firewall Configuration Report Generator